Why do I have to pay extra for Shipping?

Our motto is quality products at reasonable prices.  In order to do this we do not add shipping to the cost of the product.  If you order more products it becomes cheaper, because shipping is calculated on weight and size.  


What is your delivery time?

Covid 19 has affected us all so the time-frame has been adjusted to accommodate this.  Currently we are running on a 7 - 10 business days time-frame.

Please see this link for more questions to delivery:  https://www.everydayoffers.co.za/delivery


Changing Your Mind / Cancelling Your Order 

If you change your mind and wish to return the goods you have bought online you can do so. If you are not happy with your purchase you have up to 5 days from the day you received your order to return it without penalty. The goods need to be in unused condition and in their original sealed packaging. You may be liable for the direct costs of returning the goods. All returned items are subject to inspection to ensure they are suitable for a refund.


How To Request A Return

Please email us at [email protected].  Please provide your Name and Surname with order number and reason for the return.


What Happens If A Product Is Missing, Damaged Or The Wrong Items At Point Of Delivery?

The courier company is not authorised to accept goods for return on delivery.  Should an item be incorrect, please contact our customer service centre immediately on [email protected] to arrange for the earliest convenient collection date. Once returned to us, the product will undergo an assessment after which, the correct item will be dispatched. Promotional, free or bundled items that were part of a purchase must also be returned.


Refunds information?

Once your refund has been assessed and you are due for a refund, please take note of the following: 

Please provide us with your banking details if you have paid via EFT, Debit card or Credit card in order for us to process your refund.  

A bank transfer refund could take up to 5 working days to reflect, whilst a refund to your credit card can take up to 2 weeks, depending on your bank. 

If you're still waiting after this time specified, please Contact us at [email protected] and we'll assist.