These Terms and Conditions apply to your use of everydayoffers.co.za, which can be found at https://www.everydayoffers.co.za/terms (Everyday Offers). These Terms and Conditions should be read in conjunction with our:

  • terms and conditions of use for the website, which can be found at http://www.everydayoffers.co.za/terms (Website Terms); and
  • Everyday Offers’s privacy policy, which can be found at https://www.everydayoffers.co.za/privacy (Privacy Policy).

(collectively, the Terms)

In the event of any inconsistency between these Terms and Conditions and the provisions contained in the Website Terms, the provisions in these Terms and Conditions prevail.  “Us”, “we”, “our” or “Everyday Offers” when mentioned within these Terms and Conditions will refer to: EveryDay Offers (Pty) Ltd, (2020/12345/13)

It’s important that you read the Terms carefully as they will govern the agreement (also called a contract) between us if you use the site and/or buy products from everydayoffers.co.za.

If you access or use everydayoffers.co.za we will take that to mean that you agree to the Terms.  If you make a purchase from everydayoffers.co.za, you will accept the Terms by ticking a box during the sales transaction.  In both cases, these Terms are binding on you. If you don't agree, please refrain from using everydayoffers.co.za. We may change the Terms from time to time (and may or may not let you know that we have), so you should come back to this page regularly to check the Terms.  You can see the date we last changed the Terms noted above.  If you continue to use everydayoffers.co.za after we’ve changed the Terms, then you agree to the new Terms.


1.    How to contact us

You can contact us via the Site contact box at https://www.everydayoffers.co.za/index.php?route=information/contact. If we need to contact you, we will do so by telephone or in writing to the email address or postal address or telephone number you provide to us in your order.



2.    Everyday Offers
everydayoffers.co.za is an internet service that allows you to browse and purchase a selection of our products.  If you have any problems using, or any questions about, everydayoffers.co.za, please refer to our FAQs.  If you can’t find the answer you’re looking for in the FAQ’s, then please contact us and we’ll do our best to help.


3.    The use of everydayoffers.co.za 
You must be eighteen years old or older to use everydayoffers.co.za. While we use all reasonable endeavours to make sure that everydayoffers.co.za is available 24 hours a day, 365 days of the year, we cannot guarantee that your access will be uninterrupted or error free. Access may be unavailable temporarily without notice in the event of a system failure, maintenance or any reason beyond our control.
Any links to third party sites appearing on everydayoffers.co.za are provided for your convenience only. The links and third party sites are not verified or recommended by us. Your access of such third party sites is at your own risk and may be subject to third party terms of use.

During the order process, you may choose a username and password. You are responsible for your account and all actions taken under that username and password. You must only purchase from everydayoffers.co.za under your own username and password. You must make every effort to keep your password safe and should not disclose it to anyone. If you think someone else might know it, you must change it immediately. You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password. If there are any changes to the details supplied by you it is your responsibility to contact us as soon as possible

We have the right to end our agreement with you for your use of everydayoffers.co.za if you breach these Terms or if we suspect you have breached these terms or are engaged, or are about to be engaged or have been involved in fraudulent or illegal activity in connection with everydayoffers.co.za or on the site.

Ordering Process

    When placing an order, you agree that any and all information you give us is accurate and complete. All orders are subject to acceptance and product availability. All prices listed on everydayoffers.co.za are correct at the time of entering the information, however, we reserve the right to change prices of any product at any time. The total price of your order, including any sales taxes, will be displayed prior to your purchase confirmation. No contract for the sale of any product will exist between you and us until we accept your order by emailing the confirmation invoice to the email address given in your order and will detail products ordered, payment method, cost (including P&P) and the shipping method. You must check all the details on this confirmation invoice are correct and contact us as soon as possible if any details are incorrect. If your order cannot be processed, you will receive an email from us telling you the reasons why and our proposed solution. If you’re not happy with the proposed solution, you may decide to cancel your purchase and obtain a full refund. Discount vouchers, codes and offers cannot be used on sale/ already discounted products unless otherwise stated.



    4.    Payment, charges, transaction fees and taxes

    What forms of payment do we accept?
    You may purchase products from everydayoffers.co.za with the following credit cards: Visa, MasterCard, American Express and Visa Electron. You can also use PayPal. All purchases will be charged to your nominated card or account upon submission of your order. All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. We use a payment processor called “Fastpay” to process your online transaction on our behalf. For more information on Fastpay, please see the section headed “Privacy” below.  If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non- delivery.
    We are sorry that we cannot accept personal cheques, cashier’s cheques, money orders or direct deposits.
    For more information on how to place an order online, please see out Ordering and Payment FAQ’s

    International transaction charges 
    Please be aware that purchases made from everydayoffers.co.za with VISA and MasterCard carry an international service charge for cross border transactions (i.e. where you are in a different country to the company that you’re buying from, as listed in the introduction above) depending on the card issuer and type of credit card. This is generally between 1-3% of the purchase total, but it may be higher.  It is your responsibility to be aware of the international service charges that your credit card issuer may charge.  We do not take receipt of these fees so we are unable to refund them in any way.

    International sales taxes
    Depending on where you are in the world, your order from everydayoffers.co.za may be subject to a sales tax that is calculated up-front as part of your purchase and will be notified to you at the time of your purchase.
    In addition, please be aware that delivery of products to some regions may incur a customs/sales tax that is payable on delivery of the physical items that you have ordered.   Please check your local tax laws and review our FAQ’s on Ordering and Payment before placing your order for any guide to check whether you might have to pay such a tax. If you aren't sure, contact us and we'll do our best to help you.  Being aware of your local tax laws is your responsibility, and we are unable to refund any amount charged at the point of delivery as does not receive any amount of these additional taxes.

    Credit card verification codes
    Unless you have a Shop Account, we require you to provide your Credit Card Verification Code (or CVC) in order to process your payment. The CVC is a number that appears on your credit card that allows us to verify that the person placing the order has direct access to the credit card being used.

    Finding the CVC code
    For Visa and Mastercard: The three digit number that appears on the signature panel on the back of the card.  For American Express: The four digit number that appears in the top right corner on the front of the card.
    We take great care with the personal information you provide. For more information, please see our Privacy Policy.

    Creating an Account and Stored Card Details
    When you complete a transaction in everydayoffers.co.za, we may ask if you’d like everydayoffers.co.za to remember your details by creating an account (Shop Account). If you create a Shop Account, your transaction details (name and address) will be securely saved by our Everyday Offers platform provider so that future purchases are easier and quicker for you. Your payment card details will also be encrypted into a secure token by Fastpay (who provide payment services to everydayoffers.co.za).
    No one has access to your card details within the secure token (the Token). Our Everyday Offers provider stores the Token for up to four years. The last four digits of your card number and its expiry date will be visible to you (from the Token) when you log into your Shop Account using your username and password. If you would like to close your Shop Account, please email [email protected].


    5.    Delivery and delivery charges
    The terms set out in this clause 4 apply only in relation to the purchase of physical products through everydayoffers.co.za.

    Delivery methods and charges
    We send your purchased products to you by courier/delivery service.  
    Please ensure that you provide accurate credit card details, CVC code, billing address and other information that we request from you in order to process your payment and check them carefully before you click “pay” as we can’t amend mistakes afterwards.  We may not be able to process your payment or deliver your products if the information you provide is incorrect.

    Shipping Charges
    Except as set out below, shipping charges will apply for delivery of physical products purchased from everydayoffers.co.za. These shipping charges will be notified to you at the time of your purchase. Shipping charges are based on weight and distance and vary from location to location. By making a purchase, you agree that you accept the shipping charges that have been notified to you.

    Delivery times
    If your items are in stock, we will deliver them to you as soon as we can. In the case of pre-orders, we will deliver the products to you as soon as they are in stock. Estimated publication dates are listed on the relevant product page.
    Please see our FAQ page for an indication of estimated delivery times for the guides you have purchased. Please note that these times are intended as a guide only, and we are unable to guarantee delivery of your guide by or within a certain time.

    Return to sender parcels
    If the product has been returned to us as a result of our error, we will re-send the product to you for no extra charge. If you provide an incorrect delivery address and the order is returned to us, or you fail to take delivery, we will either: 
    redeliver the product to the correct address, if provided, subject to payment of additional delivery costs, or refund the value of the product (excluding delivery costs) dependent on whether it remains in a resalable condition. You will be responsible for any additional charges incurred including re-delivery costs. If the order is not returned to us, you will not be eligible for a refund or re-delivery. accepts no responsibility for deliveries made to incorrect or incomplete addresses provided by customers. In this case, you will need to place a new order with the correct details. Please note, we will not be able to amend a delivery address once the order has been placed.
     
    Returns and refunds
    Returns and refunds are managed on a case by case basis, so depending on the circumstances they can take a variable amount of time to process. Where refunds are granted, payments will be initiated within a business day. Please be aware that these payments can take up to 5 business days to process and appear on your bank statement. See below for more information regarding the terms and conditions around returns and refunds.

    Defective or Damaged Products
    If your purchase is in any way defective, damaged or not as described in the product’s description page of everydayoffers.co.za, please contact us as soon as possible with your proof of purchase, and we will arrange for a replacement product or refund where necessary.  For partial returns, refund amounts will be calculated against any discounts claimed at the time of ordering (e.g. 3 for 2, % off, free postage offers etc).

    Changing Your Mind 
    You have the right, under certain laws, to a “cooling off” period of 7 days from the date you receive your products, during which time you can change your mind and receive a refund (subject to certain deductions - see below). To change your mind, please let us know within the 7-day cooling off period by contacting us. We will get in touch with you as soon as we can and give you the address to which you need to send your return. You need to make sure you send the products back within 7 days of telling us you want to change your mind.  You will need to pay the costs of return postage. Within 7 days of receiving your returned product, provided it is in a perfect, unused condition, we will refund you the amount you paid by the same method as your original payment, including the initial delivery cost at the least expensive rate.  So, for example, if you have paid for express delivery, we cannot refund the additional cost of the express delivery over the cost of the standard rate.  For partial returns, refund amounts will be calculated against any discounts claimed at the time of ordering (e.g. 3 for 2, % off, free postage offers, etc). We cannot refund any credit card fees, brokerage fees or import duties, as these amounts go directly to third parties, not us. If we do not receive your returned product, we cannot refund it, so please ensure you keep your proof of return postage.


    6.    Disclaimer and limitation of liability
    We use reasonable care and skill to ensure the accuracy of the information we provide through everydayoffers.co.za and in all products purchased through everydayoffers.co.za. However, we do not accept liability (except as set out below) for any errors/ omissions in our Shop and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services at any time and without notice. You should verify critical information prior making your purchase. Our maximum liability to you in relation to your use of everydayoffers.co.za is the amount paid by you for the item that is the subject of the claim.


    7.    Privacy
    When purchasing from everydayoffers.co.za, you will need to supply us with your ‘personal information’, such as your name, email and delivery address in order to purchase products, or you may choose to subscribe to receive our newsletter. If you are purchasing products, we collect and use your personal information so that we can fulfil your order and deliver it to you.  Without this information, we would not be able to process your order or contact you if something goes wrong. If you’ve opted to subscribe to emails from with travel and product information, promotions, advertisements, third- party offers and surveys newsletter, we will collect and use your information to send you what you’ve asked for. However, you may unsubscribe at any time using the unsubscribe link at the end of all emails. Or you can contact us at https://www.everydayoffers.co.za/index.php?route=information/contact. Sleep easy, we will not sell your contact details to marketing companies for spamming, but we may disclose information about you to business partners who help us provide everydayoffers.co.za services, such as our credit card payment processing company called Fastpay and other companies in the family.  If you’d like to find out more, please refer to our privacy policy. Please remember that you can always unsubscribe from any emails by clicking on the “unsubscribe”  link in the footer or the email, or just contact us.

     
    8 .General

    Complains or disputes
    If you have a complaint or dispute with everydayoffers.co.za, we’ll always try to sort it out if you contact us.

    Waiver
    No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

    Survival
    Each provision of the Terms shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

    Entire Agreement
    These Terms govern our relationship with you. You confirm that, in agreeing to accept the Terms, you have not relied on any representation except where that representation has been made a term of these Terms and you agree that you shall have no remedy in respect of any representation. Your statutory rights are not affected by these Terms. Nothing in this paragraph shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Terms.

    Forms of Communication
    You agree that we may contact you by e-mail in relation to your order and these Terms.

    Governing Law and Jurisdiction
    The law and jurisdiction that applies to these Terms and Conditions are those of South Africa.